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Dedicated Support for Veterans and Serving Members
At Pro Veterans Care, part of Pro Health Care, we are proud to operate Adelaide’s first dedicated veteran health clinic. Founded and led by Dr Roland Oak, a veteran himself with over 20 years of ADF service, our clinic understands the unique needs of current and former service members.
Our mission is simple: to deliver accessible, respectful and comprehensive healthcare that recognises the service and sacrifices of veterans. We aim to make the DVA claims and treatment process easier so you can focus on your health and wellbeing.
Why Choose Pro Veterans Care?
- Veteran-led clinic with lived experience and insight into ADF culture and challenges.
- One-stop service for assessments, claims support, and ongoing health care.
- No out-of-pocket cost for eligible DVA assessments and impairment reviews.
- Access to integrated services including mental health care, physiotherapy, dietitian support, and podiatry.
Our Veteran Health Services
DVA & Claims-related Support
- DVA Initial Liability & Diagnostic Reports: Linking your conditions to military service where possible, supported by thorough assessment and documentation.
- Permanent Impairment (PI) Assessments: Full evaluation and preparation of reports for DVA determination.
- Capacity & Functional Assessments: Supporting incapacity claims through structured assessments.
- ADF Transition Medicals: Helping you meet all requirements as you move into civilian life.
Ongoing Clinical Care
We provide coordinated health care through the Pro Health Care network:
- General practice & primary care
- Mental health services – counselling, psychology, psychiatry
- Physiotherapy for pain management, rehabilitation and mobility
- Exercise physiology programs tailored to veterans
- Dietitian services to optimise nutrition and long-term health
- Podiatry for foot and lower limb care
- Massage therapy for musculoskeletal relief
Eligibility & Costs
Who is eligible?
You may qualify for DVA support if you are:
- A veteran, reservist, or serving ADF member
- Holding a Gold Card, White Card, or Orange Card
- Awaiting claim approval but eligible under Provisional Access to Medical Treatment (PAMT)
No out-of-pocket costs
- Diagnostic assessments, incapacity reports, and impairment evaluations are covered for eligible veterans.
- Once DVA liability is accepted, many ongoing services may be fully funded.
How the Process Works
- Initial Review – We gather your service history, medical records and current claims.
- Assessment – Clinical investigations and allied health evaluations as required.
- Service Linking – Establishing connections between conditions and service history.
- DVA Reports – Preparing and submitting compliant documentation to DVA.
- Ongoing Care – Coordinating long-term management through our Adelaide medical centres.
Convenient Locations Across Adelaide
Our Adelaide Clinic Locations
Pro Veterans Care services are available across our Pro Health Care network, including:
Call 1300 4 PRO HEALTH or book online to arrange your veteran health consultation.
Supporting Adelaide’s Veteran Community
Alongside medical and allied health services, we maintain close links with veteran support organisations including Open Arms, the Jamie Larcombe Centre, and local RSL branches – ensuring you have access to the care and advocacy you need.
Frequently Asked Questions
Do I need to pay for assessments?
No. DVA-required diagnostic and impairment assessments are covered at no cost.
What’s the difference between Gold and White Cards?
- Gold Card: full treatment cover for all accepted conditions.
- White Card: covers treatment for accepted service-related conditions.
Can I start treatment before my claim is approved?
Yes. With PAMT, some treatments can commence while your claim is being processed.
Do you provide telehealth?
Yes, telehealth is available for appropriate consultations.