Pro Health Care Norwood achieved AGPAL Accreditation – August 2017

Congratulations to the team at Pro Health Care Norwood for achieving Accreditation through Australian General Practice Accreditation Limited.

This means that our general practice is committed to a comprehensive program which involves:
• Engaging our whole practice team to review our practice’s systems and processes
• Opening our practice doors to allow a team of independent surveyors to assess how our practice operates
• Assessment of our practice, and achievement of the nationally recognised Royal Australian College of General Practitioners (RACGP) Standards for general practices, that focus on health care quality and patient safety.

As a member of the community you may be surprised to learn that general practice accreditation is a voluntary process – which means not all practices undergo an independent on-site assessment on a regular basis.

Achievement of AGPAL accreditation reassures you that our doctors and practice team are committed to providing you with high quality health care in a safe environment.

Next time you visit our practice be sure to look out for the AGPAL Accredited General Practice Symbol or our accreditation certificate. Our practice team is proud of this achievement and as part of this process we continuously strive to make quality improvements to better your patient experience.